Privacy Policy

Effective Date: [01-10-2023]

At Red Chilli Restaurants, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our restaurant brand and visit our website, use our mobile applications, or participate in our services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide We may collect personal information that you provide to us when making reservations, ordering food, providing feedback, or participating in our loyalty programs. This information may include, but is not limited to:

• Name
• Contact information (email address, phone number, address)
• Payment information (credit card details, billing information)
• Dietary preferences and special requests

1.2. Information We Automatically Collect When you visit our website or use our mobile applications, we may collect certain information automatically, such as:

• IP address
• Device information (type, model, operating system)
• Usage data (pages visited, interactions with our website or app)

1.3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. You can manage your cookie preferences by adjusting the settings in your browser.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing and personalizing our services
• Processing reservations and orders
• Managing loyalty programs
• Communicating with you about promotions, news, and special offers
• Analyzing and improving our services
• Complying with legal and regulatory requirements

3. Disclosure of Your Information

We may share your personal information with trusted third parties in the following situations:

• With service providers who assist us in providing and improving our services.
• With our affiliates for marketing and promotional purposes.
• When required by law or to protect our rights, privacy, safety, or property.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred to a third party.

4. Your Privacy Choices

You have the right to:

• Access and update your personal information.
• Opt out of marketing communications.
• Delete your account and personal data (subject to legal requirements).
• Manage your cookie preferences.

5. Data Security

We take reasonable measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction.

6. Links to Other Websites

Our website and mobile applications may contain links to third-party websites or services that are not operated by Red Chilli Restaurants. We are not responsible for the privacy practices of these third parties.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes and seek your consent if required by applicable laws.

9. Contact Us

If you have questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at [redchillisdp@gmail.com].

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing Red Chilli Restaurants for your dining experience.